Frequently Asked Questions
To help you better understand our services
No, a referral is not required to benefit from our services.
Yes. All our consultations are conducted via teleconsultation in a secure and confidential environment, accessible from the comfort of your home.
The first appointment consists of a comprehensive assessment of your situation. It allows us to clearly understand your needs and propose a care plan that is suited to your context.
Not necessarily. Starting pharmacological treatment is not automatic; it depends on the findings of your assessment and the establishment of a formal diagnosis. If a diagnosis is confirmed and symptoms significantly impact your daily functioning or quality of life, medication may then be considered as a therapeutic option. At the same time, we always prioritize a holistic approach that may include non-pharmacological resources (such as psychotherapy or lifestyle changes) based on your needs.
Yes, absolutely. This is what is called comorbidity. It is common for multiple issues to coexist, which makes a thorough clinical assessment even more important. The goal of the evaluation is to clarify the origin of each symptom. Several disorders have manifestations that resemble or overlap with one another. For example:
- ADHD, bipolar disorder, and borderline personality disorder share common symptoms (such as impulsivity or emotional reactivity).
- Distinguishing these nuances is essential before making an accurate diagnosis.
A clear understanding of this coexistence helps target the most effective treatment by addressing the underlying causes rather than only the visible symptoms.
Absolutely. An essential part of the clinical assessment is to identify medical or environmental causes that can “mimic” a psychiatric disorder. This is what is called a differential diagnosis. Several factors can simulate a mental health issue:
- Medical conditions: for example, untreated anemia, hypothyroidism or sleep apnea can present symptoms similar to those of a depressive disorder.
- Substances and medications: the use of certain medications (such as corticosteroids) or substance use can induce symptoms of anxiety, mania, or psychosis.
- Physical factors: a traumatic brain injury can, for example, lead to cognitive or behavioral changes.
In these situations, the priority treatment is not necessarily psychiatric medication, but rather addressing the underlying cause. This is why the evaluation may include blood tests or an additional physical examination.
As a private institution, our care costs are not reimbursable by the RAMQ but may be covered by private or group insurance.
Yes. Clinical follow-ups may be offered following the assessment, depending on your needs and the professional’s recommendations.
Absolutely. Confidentiality and the protection of your personal information are at the heart of our practice and comply with current standards.
Appointments are booked online through our reservation platform. Once your appointment is confirmed, you will receive instructions on how to access your virtual consultation.
Yes. With your consent, it is often very helpful to gather information from those close to you. This additional data helps refine the diagnosis, particularly for young people or for certain disorders such as ADHD, where family and developmental history are essential.
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